Tom Dowling

Terms of Service

Effective Date: August 21, 2026

These Terms of Service govern your use of the social media scheduling applications operated by Digital Space (the "Apps"), which allow you to connect your social media accounts and create, schedule, publish and review content on them. By using the Apps, you agree to these terms.

Where you have a signed engagement letter or statement of work with us, that document takes precedence over these terms if the two conflict.

1. Accounts and Access

  • You are responsible for keeping your credentials secure and for all activity under your account.
  • You must have the right to connect each social media account you authorise, and to publish on behalf of the business or person it represents.
  • Access is granted per workspace. You must not attempt to access another customer's workspace or data.
  • Tell us promptly if you believe your account has been accessed without permission.

2. Your Content

You keep all ownership of the content you upload, schedule and publish. You grant us a limited licence to store, process and transmit it for the sole purpose of delivering the service you asked for, such as delivering a post to a platform at its scheduled time. You are responsible for your content being lawful, accurate and cleared for use, including rights in any images, video, music and third-party trade marks.

3. Acceptable Use

You must not use the Apps to:

  • Publish unlawful, defamatory, harassing, hateful or infringing material
  • Send spam, run engagement farms, or carry out coordinated inauthentic behaviour
  • Impersonate any person or organisation, or misrepresent your affiliation
  • Breach the terms, community guidelines or developer policies of any connected platform
  • Circumvent rate limits, scrape platform data, or resell data obtained through the Apps
  • Probe, attack or disrupt our infrastructure

We may suspend access immediately where we reasonably believe this section has been breached, or where a platform requires us to.

4. Third-Party Platforms

The Apps depend on APIs operated by Meta, TikTok, X, LinkedIn and others. Your use of each connected account is also governed by that provider's own terms, and you must comply with them. We do not control those APIs: they can change, rate-limit, deprecate features, reject a post, or suspend an account without notice to us. We are not liable for a failure to publish caused by a third-party platform's outage, policy decision or API change, though we will tell you when we detect one.

5. Availability

We aim for high availability but do not guarantee uninterrupted service unless a separate service level agreement says otherwise. We may take the Apps down for maintenance, and will give reasonable notice of planned work where we can.

6. Privacy and Data Protection

How we handle personal data is set out in the privacy policy for each application:

Where we process personal data on your behalf we do so as your processor, on your documented instructions. You can request erasure at any time.

7. Intellectual Property

The Apps, and the software, designs and documentation behind them, remain our property or that of our licensors. Nothing here transfers ownership of them to you. Deliverables produced under a specific engagement are governed by that engagement's terms.

8. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, neither party is liable for indirect or consequential loss, loss of profit, loss of goodwill or loss of anticipated savings. Our total liability arising in connection with the service in any 12-month period is limited to the fees you paid us in that period.

The service is otherwise provided "as is", and we exclude implied warranties to the fullest extent the law allows.

9. Termination

You may stop using the Apps and disconnect your accounts at any time. We may terminate or suspend access for material breach of these terms. On termination we disconnect your social accounts, cancel scheduled posts, and delete your data within 30 days — see the Data Deletion page. Tell us before that window closes if you want an export.

10. Changes to These Terms

We may update these terms. The date at the top of this page reflects the current version, and we will give active customers reasonable notice of any material change. Continuing to use the service after a change takes effect means you accept it.

11. Governing Law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute.

12. Contact Us

If you have any questions about these terms, please contact us at: tom@digital-space.io.